VELRI client care

Frequently Asked Questions

Will I receive the exact pearl in the photo?

No. Images and videos are colour and craftsmanship references. Each natural pearl varies in shape, surface, iridescence and size.

What can I choose?

You choose one of seventeen gemstone colours. The maker selects a pearl whose natural form works beautifully with that colour.

Is a chain included?

No. The $100 USD price is for the pendant only.

How long does it take?

Your pendant is normally made in approximately 14 days, followed by shipping time.